Privacy Policy

Sport Craft Ltd

Privacy Policy

Swim Craft and Tri Craft are brands of Sport Craft Ltd and we are committed to protecting your privacy. The information that we receive from you is stored lawfully and in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018.

We require information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.

The type of information we will collect about you when you place an order or register on our web site includes:

  • Name
  • Address
  • Phone Number
  • Email Address

This information is stored on our internal systems and simply verifies you as a customer of Sport Craft Ltd. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security protocols and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at info@sportcraft.co.uk

Use of personal information

We use the information you provide for the following purposes:

  • To send updates regarding the status of your enquiry or booking
  • To send newsletters and details of offers and promotions in which we believe you will be interested
  • To improve the design and content of the robinbrewsports.co.uk website
  • To perform other general marketing and promotional activities focused on our products and services

When you book with us we use a third party payment client ‘Stripe” they will need to know your name, email address, delivery address, credit or debit card number and the card’s expiry date or payment options via your Stripe account. Once Stripe have confirmed the payment this allows us to process and fulfil your order and to notify you of the status of your request.

Your Consent

By submitting information to Sport Craft Ltd you consent to the collection and use of this information by Sport Craft Ltd and its Service Provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Your Email Address

Your e-mail address will be used to communicate with you about your order and products purchased. Your e-mail address will be used for our marketing purposes unless you unsubscribe. If you do not wish to receive information about our products or services you can unsubscribe by clicking the unsubscribe link, which exists at the bottom of all marketing emails sent by Sport Craft Ltd, or by managing your subscription status in your account pages on the Sport Craft website and other associated sites.

Data Security

We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
Robin Brew Sports does not sell, trade or rent your personal information to others.

Cookies

Cookies are alphanumeric identifiers that are transferred to your computer’s (or alternative web browsing device’s) hard drive through your Web browser to enable our systems to recognise your browser. The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of Sport Craft Ltd sports features, we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Analytic Tools

Google Analytics is a system used by many websites to record information about visits to their website. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure our website performs as well as possible for our users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our backend systems to ensure accuracy of Google Analytics data and help us ensure your website experience remains relevant across devices. They do not contain any personally identifiable information. You can find out more about how Google use cookies at http://www.google.co.uk/policies/privacy/ (English only). These cookies may be used to help us target advertising on platform providers such as Google and Facebook.

Social Media Plug-ins

Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes. This included the ability to track an audience across device for advertising purposes in line with the Terms of each social media platform.

International Privacy

The above privacy statement may not be applicable in all countries of Sport Craft Ltd visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.

Disclosures

We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by emailing us. If you have any queries about our Privacy Statement, you should contact us by e-mail info@sportcraft.co.uk